Appealing a SNAP Benefits Decision: Find Out How

If you don't agree with a decision about your food stamps (SNAP) case, you can ask your state to look at it again. This is called an appeal.

You might want to file an appeal if:

• Your monthly benefits were lowered
• You were told you need to pay back benefits
• You think the state used wrong information about your income or who lives in your home
• You disagree with any other decision about your SNAP case

What Happens When You File an Appeal?

Each state handles appeals a little differently, but here's what usually happens:

1. Phone call with a SNAP worker - They will explain why the state made its decision and walk you through the next steps.

2. Submit your proof - You can turn in papers and documents that support your side.

3. Fair hearing - This is a meeting (by phone, video, or in person) where a hearing officer or judge will look at all the facts, listen to your side, and make a final decision.

Sometimes, if you send enough proof early on, the state may agree with you and cancel the hearing. By law, the state must hold a hearing and make a decision within 60 days.

How to File an Appeal

When something changes with your SNAP case, you will get a letter in the mail or through your online SNAP account. This letter must include instructions on how to appeal and where to send your request.

Important: You usually have 90 days from the date on the letter to file an appeal, but this may vary by state.

Here are the most common ways to file:

• Online - Some states let you fill out a form or use an online portal
• By mail - Send a form or written request to your local SNAP office
• In person - Go to your local SNAP office

If you're not sure what to do, call your caseworker or local SNAP office for help.

What Information Should You Include?

Most states will tell you what they need, but it helps to have this ready:

• Your name and case number
• Your phone number and address
• The decision you're appealing
• The date on your notice letter
• A short explanation of why you think the decision is wrong
• Any proof that supports your case

Examples of proof you might need:

• Pay stubs
• Rent or utility bills
• Proof of medical costs
• Letters from your employer
• Proof of who lives in your home
• Emails confirming your application

Can I Still Get SNAP While I Wait for My Appeal?

Sometimes, yes. If your benefits were cut or stopped, you may be able to keep getting them while you wait for a decision.

However, your benefits might stop or change during the appeal if:

• Your certification period ends
• You cancel your appeal
• A statewide policy change affects your case

Keep in mind:

• If you lose the appeal and get extra benefits while waiting, you may have to pay them back.
• If you win the appeal and missed benefits you should have received, the state will usually pay you back.

Do I Need a Lawyer?

No, you don't need a lawyer to file an appeal. Many people do it on their own.

But if you want help, you can reach out to:

• Local legal aid organizations
• Disability rights groups
• Community action agencies
• Hunger relief organizations

Getting help can be useful for complicated cases, like if you're dealing with overpayment claims, disability questions, or confusing income rules.

What If I Lose My Appeal?

Losing an appeal doesn't always mean you're out of options. Depending on your state, you may be able to:

• Ask for another review or a new hearing
• Take your case to court (called judicial review)
• Apply again if your situation has changed
• Fix missing paperwork and reapply
• Get help from legal aid or advocacy groups who can look at your case

If you need help getting food while you wait, there are other programs that can help besides SNAP.

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